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Does Your SaaS Application’s Delivery Performance Meet User Expectations?

Are you losing SaaS or Web App users to slow delivery?

If your SaaS or Web App is running slow, so are your users.

Users expect your SaaS or web app to perform the same as on-premise software, and be accessible anywhere there’s an Internet connection—from any device.

To meet your users’ delivery performance standards, you must have an operationally efficient infrastructure, built and optimized for consistent high-speed performance and availability, worldwide.

But, there’s a dilemma causing a lack of control over the performance of SaaS and Web Apps. It’s called…the Internet.

For an end-user to run your SaaS or Web App, an Internet connection is required at all times—especially for end users on the move. However, the Internet’s hundreds of thousands of interconnected networks were never built to handle the demands of SaaS and Web App delivery. Issues caused by rerouting in the interconnected network exacerbates delays. Tables need time to reroute, while a complex app stack of chatty protocols and applications require hundreds of thousands of round-trips just to complete a transaction. What’s more, after a BGP failure, it could take several minutes for routing tables to be updated.

All of these issues are compounded when your global user-base grows.

When you’re unable to deliver your SaaS or web apps fast, you lose users. Poor network performance and availability can kill your business.

What if there was an acceleration platform out there that could make your SaaS or web app load 3x faster? What is that worth to you?

SaaS Acceleration is uniquely built to improve operational efficiency and deliver faster, LAN-like performance by providing:

  • 100% Availability SLA: Give your users 100% continuous network uptime.
  • Operationally Efficient TCP Anycast Routing: The only network built and optimized for the fastest throughput file delivery of small and large files.
  • Real-Time Network Intelligence: Your users will always reach your infrastructure with edge connectivity from 40+ global POPs.
  • Rerouting/Instant Failover: Our network dynamically routes around outages to find the best path to deliver 100% uptime.
  • Global Networks: We use the best peering partners to reduce the number of hops between ISPs which also provides a more direct route to mobile users.
  • On-Net Origin Support: SaaS Acceleration eliminates transit connectivity problems by allowing you to cross connect directly into 100+ global colo locations.
  • Transparent Caching: Allows you to automatically cache static objects at the edge without changes to origin infrastructure.

If keeping your users happy and growing your business is a priority, it’s your obligation to provide your users with the best experience possible.

Make a commitment to your end-users. Give them the highest delivery performance, reliability and 100% availability.

Sign up now for early access to SaaS Acceleration.

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8 Reasons to Use CacheFly CDN for Podcasts

If you’re running a successful podcast, your listener base may be massively growing…but the problem is, so is your bandwidth consumption. Web servers were never built to handle global delivery and traffic bursts for large web files—especially when a typical episode could range anywhere from 20-100MB.  Each download adds strain to your servers and causes delivery performance to be considerably slower.

Listeners won’t wait for your podcast to download. They want it (and expect it) delivered fast. Relying on web hosting alone, is simply not enough. To sustain and grow your listener base, you must be able to accommodate surges in traffic while ensuring a fast and seamless listener experience.  That’s why you need a Content Delivery Network (CDN) to offload traffic from your servers, and deliver your podcast files faster—by delivering them as close to your audience as possible.

However, not all CDNs are built the same. CacheFly is different. Here are 8 reasons why podcasters trust CacheFly.

1. Highest Global Throughput Performance

Throughput (or Time to Last Byte) is the time it takes to deliver a file—from the initial response—to full download. CacheFly’s network is the only network built for throughput. Web monitoring companies such as CloudHarmony and Cedexis prove that CacheFly’s global throughput performance trumps all other CDNs in large file delivery. With CacheFly, your listeners will be able to download your podcast files faster—no matter where they reside.

CacheFly eclipses all major CDNs in overall throughput performance of a 100KB file in the U.S.

CacheFly eclipses all major CDNs in overall throughput performance of a 100KB file in the U.S.

2.) Infinite Scalability

A popular podcast can expect bursts for a couple of days—or even weeks. CacheFly’s infinitely scalable bandwidth delivers seamlessly when spikes in traffic occur.

3.) 100% Availability SLA.

CacheFly ensures the highest availability and guarantees continuous network uptime, 100%.  No scheduled or emergency maintenance.

4.) Fully Interoperable.

CacheFly supports all major mediate types and video players, such as: H.264, Adobe Flash (SWF and FLV), Windows media and all other formats, and also integrates with feed management and reporting solutions. In addition, CacheFly has full certification with use on iTunes.

5.) Gzip Compression.

The larger your podcast files, the longer it will take to deliver. CacheFly provides gzip compression to automatically compress files to further reduce transfer time. Gzip compression not only optimizes files for faster delivery, but also lowers your bandwidth costs by using less data to deliver your files to an end user.

6.) Security Platform.

Rest assured, your information is secure. CacheFly offers Referrer Blocking rules to prevent simple hotlinking. This allows you to deny HTTP requests, if the listener (requestor) did not come from another web page in the same domain, or domain of their choosing. CacheFly offers secure delivery via a Secure Socket Layer (SSL) certificate. This type of encryption allows secure web transmissions of your content.

7.) Real-Time Reporting.

CacheFly’s robust, real-time reporting platform provides you aggregate and drill-down insights into where—and how fast—podcasts and videos are being delivered.

8.) Easy Implementation and Instant Activation.

With CacheFly, you can get up and running fast. Simply setup your account online by selecting your username and upload method (origin pull or reverse proxy).

Take it from Leo Laporte and Dan Benjamin:

leo laporte TWiT.TV CacheFly

“CacheFly just works. Our users don’t have to think about how they get our programs; they just do, fast. The show must roll and CacheFly keep them flowing without a hitch.” – Leo Laporte, TWiT.TV

 Dan Benjamin 5by5 Download Faster

“We wanted to better serve our audience, who are distributed across the globe. Providing everybody with fast downloads is critical for us, and CacheFly has a network designed for this purpose.” – Dan Benjamin, 5by5

Don’t risk losing your audience due to slow downloads.

Sign up for CacheFly now and get Pay-As-You-Go billing—for life. No contract—no commitment! Hurry, this incredible, limited-time offer ends soon.

Start today, RISK-FREE for 14 days (2TB of usage)—no credit card required.

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The First Mile Impact on Dynamic CDN Delivery Performance

When it comes to delivering content from the origin to edge servers, it’s common practice to focus on middle and last mile performance for optimizing CDN performance.  Truth be told— the first mile is just as important and often overlooked.

Here’s why.

The reason CDNs are required for maximum performance is because TCP fails to effectively deliver maximum performance in non-LAN environments.  When delivering static objects, objects are cached as close to the last mile as possible at each edge location. It’s critical for CDNs to get your content as close enough to your end-user—reducing latency and allowing TCP to operate efficiently.

However, dynamic delivery is very different from static delivery. If your pages are dynamic, content can’t just be cached at the edge; it needs to be served from the origin.  Positioning the last-mile as close as possible to end-users is only *half* of the equation—the exact same TCP issues occur if there is latency between the origin server and the first mile, or ingress point into the CDN.

Although the proximity of a CDN to a customer’s origin is a critical component, the current market lacks emphasis on first mile performance. Other CDNs overlook the total response time from origin to end-user, and are not focused on topology from the origin to the ingest point. No other CDN focuses on the first mile or has truly set a first mile goal.  In fact, many CDNs that offer dynamic acceleration aren’t even concerned to have their customers origin servers more than 40ms away from the CDN, while targeting that same latency goal globally for last mile latency!  This approach totally fails to look at performance end-to-end, and leaves customers struggling to optimize their experience.


What’s different about CacheFly’s SaaS Acceleration?

Our goal is to be 2ms away from your origin—or closer.  We do this by offering cross-connect access with our colocation partners, having on-net ingest servers in cloud providers such as Amazon, Rackspace and Digital Ocean, and by evaluating connectivity for new customers and deploying additional hardware as needed.  Our reputation as the highest performing CDN for static content is something we take seriously, and informs our engineering decisions on a daily basis.  We’ve taken the same approach in designing or end-to-end philosophy for SaaS Acceleration, ensuring you are not leaving performance on the table in either the first, middle or last mile.

It’s not easy to do this and there is a bit of cost complexity, but the performance result is worthwhile. We work with you to understand where your origin is. Even if we’re not located in a peering partner location close enough to your origin, we’ll work with you to offer a cross-connect in another facility. We care enough to provide you with the utmost fastest performance.

Be the FASTEST.  Now.

Sign up to be on the early access wait list.

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Application Downtime: A Critical Concern for SaaS & Web App Providers

“There are a few things worse than working your a** off for years to build a business, hustling every chance that you get, and running head on into a disaster that’s out of your control and threatens to undo your dreams.”   
–Groove CEO and Founder, Alex Turnbull, on The Meltdown that Brought our Startup to Its Knees for 15 Hours.

SaaS and web app users expect continuous availability. But, what happens when downtime disrupts service? How are your users be impacted?

Their productivity declines.

Their data becomes lost or idle.

They lose trust in your business.

In mission-critical cases, they lose substantial revenue.

A recent study by IDC reveals that for Fortune 1000’s, the average cost of unplanned application downtime is $1.25 to $2.5 billion per year, with the average hourly cost of infrastructure failure being $100,000 per hour, and the average cost of critical application failure between $500,000 and $1 million per hour.

In 2013, Amazon Web Services experienced an outage that lasted 59 minutes and impacted AWS customers, including Instagram and Vine—and more considerably— Some reports say the outage resulted in a loss of $1,104 in net sales per second—nearly $4 million in missed revenue.

What are the costs of downtime to your business?

  • You could face severe SLA compliance penalties.
  • You’re left to do damage control, because negative publicity has tarnished your company’s reputation and customer relationships.

    According to Kissmetrics, 44% of online shoppers are likely to tell others about a bad online experience.

  • You lose the revenue you could have retained—had you provided the level of service you promised. Ponemon, an independent data protection and information security research organization, estimates that $239,000 (37% of their estimated $474,000/hr) in losses can be attributed to customer turnover and reputation damage.
  • You give away your business to competitors. Frustrated users are less likely to wait.

How can you recover and mitigate the risk of downtime?

Many turn to DevOps teams to lead the disaster recovery effort by upgrading server architecture and automating infrastructure.  However, businesses can optimize the costs of fully managing recovery efforts on their own by partnering with a CDN to ensure high availability and high performance. But, not just any CDN provider.

You need a resilient CDN that offers consistently high reliability and availability.

Since 2002, CacheFly has been delivering its global customers with the highest throughput performance and availability for a better end-user experience.  CacheFly’s new SaaS Acceleration improves customer experience and user productivity, saves costs, and speeds up your app delivery. This high availability, high performance dynamic delivery CDN—custom built for SaaS and web apps, features:

  • 100% Network Uptime Guarantee.
    SaaS Acceleration offers 100% network uptime to your end users—not 99%, 99.5%, 99.9%, 99.99%, or even 99.999%. There’s a difference between a network provider who offers 99.95% vs. 100% SLA—where 99.95% equates to 4.38 hours of ‘acceptable’ downtime per year.
  • Your App—served from the best high availability peering partners.
    SaaS Acceleration partners with only the best high availability data centers, including: Equinix, TelX, GTT, ServerCentral, Terremark, Level3, and Interxion, and more.
  • Immediate Active Failover Capabilities.
    Active failover dynamically routes around outages to find the best path and deliver 100% uptime.
  • High Throughout Performance.
    Delivers the fastest file performance—regardless of file size.
  • Performance Transparency.
    If there is ever a service disruption, CacheFly users are informed of it via the status page.

Partner with a CDN provider that delivers the level of service your users expect. Sign up for CacheFly’s SaaS Acceleration…coming soon.

Sign up now and get on the early access wait list!

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Tour CacheFly CDN Reporting and Analytics

Are you curious just how robust our real-time reporting platform is?

Our CDN’s real-time reporting and analytics gives you the power to forecast future behavior and make better informed decisions.

With CacheFly, you get instant aggregate and drill-down insights to real-time data for all your traffic. See where—and how fast your content is being delivered, and much more! In addition, our Raw Logs provides you with a real-time log of all the users who have requested your files — before their information is compiled into graphs and reports.

Watch this demo video to learn more:

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